Shipping & Policies


Shipping: We ship at 3 different weights, that are of best value to you. Trust us, shipping is expensive for a small business! It actually costs us more to ship to you than we charge! You're welcome ;)

 

Shipping Rates:

$3.95 - Small Items: Tee Shirts and Onesies

            Canada Post Letter Mail Shipping 6-10 Business Days

            (Possible delays due to Covid-19)

 

$7.95 - Mid-Weight: Crewneck Sweaters or Multiple Tees 

            Courier 1-3 Business Days

 

$10.95 - Large Package: Flat rate for any large purchase, such as multiple   sweaters or many shirts.

            Courier 1-3 Business Days

 

 Incorrect Shipping Address: All shipping information is added by you, make sure this is correct!! Any information that is incorrect could lead to failed delivery, or a returned package. If the information is incorrect and a failed delivery/returned package occurs, reshipment is at the expense of the customer.

 

Please note: *We do not ship to PO boxes*  Any order processed with an address including a PO box will be either cancelled or the customer can upgrade the shipping charge, we will email.

 

Return Policy- Any item(s) needing to be returned/exchanged must be emailed about within 7 days of delivery. Please email info@zinkmade.ca with your order number. Only items that are in the original condition (unwashed and unworn) can be returned/exchanged, and Zink Made has the discretion to make the decision if the item is in returnable condition.

The cost of shipping/returning an item is the customers. Any items needing to be mailed back or exchanged and resent will be the customers cost.

 

Sale & Promo Items are FINAL SALE- Items purchased during a sale or promotion are FINAL SALE and cannot be returned for exchange or refund.

 

Please email any customer service questions to: info@zinkmade.ca

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